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FAQs

Q: What form of payment do you accept?
     A: Visa, Mastercard, Discover, American Express, Paypal, Check, Money Order, Western Union
 
Q: What are your hours of operation (business hours)?
     A: We are open 24/7 online at www.sewingshop.com as far as contacting a customer service representative, they can be reached toll free at 1-888-873- 9822 Monday - Saturday between the hours of  9:30am - 5:30pm (Arizona Time) 
 
Q: What is your telephone number?
     A: 480-325-5268 (local) or 888-873-9822 (toll free)
 
Q: Do you have brick and mortar locations?
     A: We have four Phoenix Metropolitan Area stores to serve our local customers (East Mesa, Chandler, Glendale, West Mesa)
 
Q: How long have you been in the sewing machine business?
     A: SewingShop.com is a family owned and operated company (started in 1977) operated by the Mulqueen Family and a very well qualified staff of customer service representatives, teachers, technicians, consultants, sales reps, instructors, data processers and more! 
 
Q: What brands of Sewing Machines do you sell?
     A: We are proud dealers for Brother, Janome, Singer, Gammill, Juki, Artisan, Consew, Tacsew, SailRite and more!
 
Q: What brands of Vacuum Cleaners do you sell?
     A: We are proud dealers for Miele, Sanitaire, Royal, Hoover, Eureka, Simplicity Electrolux and more!
 
Q: Do you sell parts for Singer Sewing Machines?
     A: We do stock most of the common parts for Singer Sewing Machines of all ages. They can be found right on our website, if you do not see exactly what you are looking for you can email singer@cox.netwith a special request and we will more then likely have just what you are looking for.
 

Q: I have recently acquired Singer model 6252 and cannot find the type bobbin needed. Do you have them available?  

     A: http://www.sewingshop.com/singerbobbincentaur-windinplacebobbin-10pack.aspx 
Please click on the above link to order the proper item for your machine

   

Q: Do you stock Superior brand Quilting Threads?

     A: Please click the following link to view our great thread selection http://www.sewingshop.com/thread.aspx

 

Q: I have a Overlock serger model and the booklet
states I am to use needle style 2054 #14 – Do you have them available?

     A: The following link will bring you to the Singer Overlock - Serger needles http://www.sewingshop.com/search.aspx?find=2054

 

Q: I have a Singer Touch & Sew machine and I need new bobbins, do you have them?

    A: http://www.sewingshop.com/singerbobbintouchandsew-10pack.aspx
Please click on the above link to order the proper item for your machine or
if you prefer you may place an order by mailing a check or money order to
the address below or you may fax your credit card information and mailing
address to 480-649-6117.

 

Q: I have just placed an order by fax. Can you tell me how long it usually takes for me to receive it?

    A: Orders are typically shipped out within 24 - 48 hours of being placed, plus
USPS mailing time

 

Q: I need the cams for a Singer Golden Touch and Sew Model 750 are they still available?

    A: http://www.sewingshop.com/search.aspx?find=singer+750+cam&log=false&high=25.00 
the above link will show you the available cams (disks) for the Singer Touch & Sew machines

 

Q: Do you take trade-ins on new sewing machines? 

    A: We do provide a free appraisal service for trade in values, please visit our
incredible 8000 square foot superstore located at 3716 e
Main Street
in
Mesa, AZ 85205 (On Main street 1/4 mile east of Val Vista) – online customers can ship the machine to us for a trade in if they wish.

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